| • |
Are
you a qualified supplier approved by National
Fuel and the Public Service Commission? |
| • |
How
much experience does your company have in
supplying natural gas to residential customers?
How many customers do you have? |
| • |
What
are your rates and how do they compare to
my current rates? |
| • |
Is
the price that you are offering fixed, or
can it go up or down during the year as gas
costs change? |
| • |
What
is the term of the contract? Will I be penalized
if I seek to break the contract? |
| • |
Does
the price you’ve quoted include all
fees and taxes? Do you assess a late payment
charge? |
| • |
How
can I be sure that my bills are accurate? |
| • |
Who
will I call for billing questions? |
| • |
What
happens if your company experiences financial
difficulty or folds while I am under contract
with you? |
| • |
Can
you guarantee that the price I pay will be
less than what I would have paid as a customer
of National Fuel? Will you guarantee that
I’ll pay less with you than with another
gas marketer? |
| • |
Do
you offer discounts based on gas volume used? |
| • |
Do
you have a small business rate? |
| • |
Where
do you obtain your gas supplies? |
