Payment
Assistance Programs
If you are having any difficulty paying your bill, call us at 1-800-365-3234 as soon as possible. Our experienced representatives can work with you and will help you find a payment plan or an assistance program to help you.
Neighbor
For Neighbor Heat Fund
Because of the generosity of good neighbors like you and National Fuel Gas Company, the Neighbor For Neighbor Heat Fund has helped to heat the homes of thousands of needy families across Western New York and Northwestern Pennsylvania. Since 1983 the fund has collectively contributed nearly $6 million for home heating grants for individuals and families who need help.
The fund provides grants that help people to:
- prevent
disconnection of their utility service.
- pay
current or past due energy bills.
- purchase
home heating fuel of any kind.
If you live in New York, to apply, contact The Salvation Army at 716-883-9800, extension 230, the Chautauqua Office For the Aging at 716-753-4471, or Catholic Charities at 716-856-4494 (if you are under the age of 60) or (716) 896-6388 (if you are over the age of 60) to find the nearest agency and determine the necessary documentation to bring to the application interview.
If you live in Pennsylvania, to apply, click here to find the service organization nearest to you.
Don’t delay, as funds are limited and are available on a first-come, first-served basis. Grant amounts are determined by need. And, as long as you live in National Fuel’s service territory, you may qualify, even if you are not a National Fuel customer.
Click here for
Frequently Asked Questions (FAQ's) about
this program
Click
here
for the Neighbor For Neighbor Contribution Form
Supporting
the Neighbor For Neighbor Heat Fund has never
been easier!
Click here
for more information on how you can submit your
monthly pledge online.
Home
Energy Assistance Program (HEAP)
Low Income
Home Energy Assistance Program (LIHEAP)
HEAP/LIHEAP are federally funded programs that provide assistance to eligible customers to pay their home heating bills. During the program year, our representatives can help you obtain an application and tell you about current eligibility requirements.
HEAP
The 2009-2010 Home Energy Assistance Program (HEAP) is now CLOSED. Applications were accepted through May 14, 2010. Any appointments made with the County HEAP offices before the close of the HEAP program will be honored. Completed applications are being processed and it may take several months for HEAP funding to post to your National Fuel account. Thank you for your patience as the remainder of these applications are processed.
LIHEAP
The 2009-2010 Low-Income Home Energy Assistance Program (LIHEAP) is now CLOSED. Applications were accepted through April 16, 2010. Applications submitted prior to April 16, 2010 are still being processed and it may take several months for LIHEAP funding to post to your National Fuel account. Thank you for your patience as the remainder of applications are processed and for your participation in LIHEAP this year.
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