Payment
Assistance Programs
If
you are having any difficulty paying your
bill, call as soon as possible. Our experienced
representatives can work with you and will
help you find a payment plan or an assistance
program to help you.
Neighbor
For Neighbor Heat Fund
Because of the generosity of good neighbors like you and National Fuel shareholders,
the Neighbor for Neighbor Heat Fund has helped to heat the homes of thousands
of needy families across Western New York and Northwestern Pennsylvania. Since
1983 the fund has collectively contributed more than $6 million for home
heating grants for individuals and families who need help.
The fund provides grants that help people to:
- prevent
disconnection of their utility service.
- pay
current or past due energy bills.
- purchase
home heating fuel of any kind.
To apply, contact The Salvation Army at 716-883-9800, extension 230, the Chautauqua Office For the Aging at 716-753-4471, or Catholic Charities at 716-856-4494, extension 3010, to find the office closest to you. Don’t delay, as funds are limited and are available on a first-come, first-served basis. Grant amounts are determined by need. And, as long as you live in National Fuel’s service territory, you may qualify, even if you are not a National Fuel customer.
Click here for
Frequently Asked Questions (FAQ's) about
this program
Click
here
for the Neighbor for Neighbor Contribution Form
Supporting
the Neighbor for Neighbor Heat Fund has never
been easier!
Click here
for more information on how you can submit your
monthly pledge online.
Home
Energy Assistance Program (HEAP)
Low Income
Home Energy Assistance Program (LIHEAP)
HEAP/LIHEAP
are federally funded programs that provide
assistance to eligible households to pay
their home heating bills. During the program
year, our representatives can help you
obtain an application and tell you about
current eligibility requirements. In New
York, HEAP grants are administered by the
Department of Social Services and the Department
of Senior Services.
- HEAP
grants are determined by certain income
guidelines. To see if you meet the requirements
for a HEAP grant, click here.
- For
a directory of New York County HEAP locations,
click here.
- When
applying for HEAP assistance in person,
applicants must provide certain documentation
to prove eligibility. For a list of documentation
requirements, click here.
- To
apply for HEAP online, go to www.otda.state.ny.us.
LIHEAP funds are distributed in Pennsylvania and eligible customers should
contact their County Assistance Office or National Fuel on how to apply
for a LIHEAP grant.
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