Go to the National Fuel Gas homepage
Building on 100 Years...Serving Customers
     
For Home

GENERAL CUSTOMER SERVICE INFO:
(716) 686-6123 (NY)
(814) 871-8200 (PA)
outside these calling areas:
1-800-365-3234

GAS EMERGENCIES:
1-800-444-3130

24 hrs./day, 7 days/week

 




Service Line Installation


You can apply for gas service by calling us or by mailing or faxing a completed application (to download an application, click here) to the address or fax number shown below. If you have a question about your installation, our New Services Department is available to help.

New York

National Fuel
New
Services Department
365 Mineral Springs Rd.
Buffalo, NY 14210

Buffalo Area:(716) 686-6123
Outside the Buffalo area:1-800-365-3234

Fax:(716) 827-7322

Pennsylvania

National Fuel
New
Services Department
225 Wayne St.
Erie, PA 16507

Erie Area:(814) 871-8200
Outside the Erie area:1-800-365-3234

Fax:(814) 871-8312

After you have applied for your service, please call us at 1-800-365-3234 approximately 10 days before you would like your service installed to allow time for scheduling.

Before installation can begin, the following steps must take place:

For New Buildings

The foundation must be completed and our selected meter site must be marked, back-filled to final grade and free of obstructions (i.e., building materials, dirt piles, scaffolding, etc.)

For Existing Buildings

The house piping must be installed, and/or proof of purchase of natural gas heating equipment must be provided. New York applicants must complete a certificate verifying compliance with minimum insulation standards.

Meter Placement

Typically, meters will be installed outside the residence, opposite the driveway, no further than five feet from the front corner of the house. However, National Fuel may install the meter in another location that it determines to be reasonably accessible, convenient and safe.


Privacy Policy
| Terms and Conditions| Disclosures Regarding Forward-Looking Statements | Search | Home

© 1996- National Fuel Gas Company