Building on 100 Years
     
Contact Us

OTHER CONTACT METHODS:

GENERAL CUSTOMER SERVICE INFO:
(716) 686-6123 (NY)
(814) 871-8200 (PA)
outside these calling areas:
1-800-365-3234
Monday through Friday
7 a.m. to 6 p.m.
(excluding holidays)

GAS EMERGENCIES:
1-800-444-3130
24 hours a day, 7 days a week


MEDIA CONTACTS:
New York:
Julie Coppola Cox
(716) 857-7079

Pennsylvania:
Nancy J. Taylor
(814) 871-8699


INVESTORS:
James C. Welch
(716) 857-6987

EN ESPANOL




E-Mail

Getting in touch with National Fuel is easy. You can contact us directly using our email option or you can call us. See below to send us an email; a list of frequently needed phone numbers is provided on the left side of this page.

Please do NOT contact us via email to report a gas leak or other emergency. In order to ensure our immediate attention to the matter, call us at 1-800-444-3130. Our representatives are available 24 hours a day, 7 days a week and will treat any report of a gas leak or emergency as the highest priority customer contact. Thank you.

To ensure your privacy, please do not include financial or confidential information.

 Select an area, then fill in the boxes at the bottom:

ePaybill and Account Services: Questions or comments related to online billing, payments, or account information.
Utility Customer Service - NY: General customer service inquiries, billing questions, payment information, etc.
Utility Customer Service - PA: General customer service inquiries, billing questions, payment information, etc.
Contractor Administration: Contractors interested in performing services for Utility related construction
General Comments: General comments or questions
Investor Relations: Financial-related questions or comments
Empire Connector: Questions, comments or input about the Empire Connector project.
   
Your E-Mail Address:
Your Question or Comment:
Name: optional
Address: optional
Phone No.: optional (ex. (xxx) xxx-xxxx)
Account No.: - optional (ex. 9999999-99)