For Business

General Customer Service Info:

(716) 686-6123 (NY)
(814) 871-8200 (PA)
outside these calling areas:
1-800-365-3234

Gas Emergencies:

1-800-444-3130
24 hrs./day, 7 days/week

National Fuel Energy Advisor

Technical Assistance for Commercial and Industrial Accounts

Have you ever had a technical question, or needed research assistance, but you didn’t know where to turn or who to ask? National Fuel provides the answers you need.

We are pleased to introduce the National Fuel Energy Advisor. Energy Advisor is a NO-COST technical assistance service that provides technical, business, research and information assistance quickly and easily. This free service is provided because we value our relationships with our customers.

The Energy Advisor service includes an on-line library of information with a database of technical business and engineering documents and resources. You can browse through the library topics or use the powerful keyword search engine to find the information you need. The on-line portal also includes targeted research tools (for patent searches, MSDS documents, company profile information, work place posters, and more) and benchmark industry data.

If you can’t find exactly what you need in the library, Energy Advisor includes a technical, marketing and problem-solving “Ask an Expert” hotline service that is also provided as a free service to our customers. There is no usage limit, all questions and answers are held in strict confidence, and answers are typically issued within 24 – 48 hours.

Register now for the National Fuel Energy Advisor to get answers to your questions on:

  • Facilities Systems and Equipment
  • Process Technologies
  • Energy Fundamentals and Management
  • Facility and Manufacturing Management
  • Business Development
  • And more!

To gain access to or sign up for the Energy Advisor service, please click here.